Data We Hold and Why We Hold It
We collect three categories of information. First, account registration data — your name, email address, and phone number, which we use to verify your identity and keep your account secure. Second, payment activity: when you deposit or withdraw via bKash, Nagad, or Rocket, we log the
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transaction reference and amount so we can match it to your wallet and resolve any disputes quickly. We do not store your full bKash or Nagad PIN — those stay with the respective wallet provider. Third, device and session data: your browser type, IP address, and
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the pages you visit within the platform. We use this to detect unusual login attempts and to keep your session stable across mobile and desktop. We do not build advertising profiles from this data or share it with marketing networks. Data is retained for as long
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as your account is active and for a period thereafter as required by the applicable rules of your jurisdiction. You can request a copy of the information we hold by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.